IT support that keeps you up and running
When email goes down or a laptop won't start, you don't want a ticket number and a three day wait. You want it fixed. We're a UK based IT team that answers fast, sorts the problem, and keeps your tech ticking over in the background so you can get on with your day. No jargon, no call centre runaround, no surprise bills.
One team for all your business IT
Most small firms fix a laptop with one person, sort email with another, and just hope someone's checking the backups. We handle the lot, so it stops being your problem.
IT Helpdesk & Support
Something broken? A real person picks up and fixes it fast.
Get a quoteCustomer Support Setup
Ticketing, live chat and a shared inbox for your customers.
Get a quoteEmail & Messaging
Proper business email on your own domain, plus team chat.
Get a quoteEmployee IT Onboarding
New starter? Laptop, logins and access ready on day one.
Get a quoteCloud, Backup & Security
Backups that actually run, and cover against the nasty stuff.
Get a quoteDevice & Network Setup
WiFi that holds up and hardware that behaves.
Get a quoteIT Helpdesk & Support
When something stops working, you want a real person who can fix it, not a queue and a reference number. Our helpdesk gets your team back up quickly and keeps downtime to a minimum.
Frozen laptop? Forgotten password? A printer that's picked today to give up? Our UK based team is one message away. You get the kind of IT support bigger companies pay a fortune for, on a simple monthly plan that suits a smaller business.
Ideal For:
- Small & growing businesses
- Teams without in house IT
- Remote & hybrid workforces
- Agencies & studios
- Anyone tired of IT headaches
Customer Support Setup
Give your customers quick, professional support without building the system yourself. We set up the tools and hand you something that just works.
We connect the helpdesk, ticketing and live chat that keep every customer message in one place, so nothing slips through the cracks. Shared inboxes, automatic routing and a simple help centre, all set up, tested and handed over with training so your team can run it from day one.
What We Connect:
- Email & shared inboxes
- Website live chat widget
- Social & messaging channels
- Reporting & insights
- Help centre & self service
Email & Messaging
A branded email address and reliable team chat are the basics every business needs. We set yours up properly: secure, organised, and moved across without losing a single message.
An email at your own domain, like you@yourbusiness.co.uk, earns trust the moment it lands in someone's inbox. We set up Microsoft 365 or Google Workspace, move your existing mail across with no downtime, and get team chat and shared calendars working so everyone stays on the same page, wherever they're based.
Proper Business Email
Professional, secure, branded
Employee IT Onboarding
Give every new hire a first day that actually works. Their accounts, laptop and access are ready before they sit down.
Nobody should spend their first week chasing logins and waiting on IT. We set the whole thing up ahead of time: email, software, a configured device and the right access, all built to your security rules. They log in and get straight to work.
Every Starter Gets:
- A device that's set up and ready to go
- All accounts & access in place
- A simple welcome guide
IT Support Plans
Fixed monthly pricing and no surprise bills. Pick the level of cover your team needs, and change it whenever things change.
Essential
- Helpdesk, business hours
- Email & software support
- Security patching
- Remote troubleshooting
Growth
- Everything in Essential
- Priority helpdesk
- Employee onboarding & offboarding
- Device management
- Monthly check in
Premium
- Everything in Growth
- 24/7 support
- Proactive monitoring
- Security audits
- Dedicated IT contact
- Quarterly review
IT support questions, answered
The things people ask us most before they get started.
How much does IT support cost?
Managed IT support is billed monthly with no setup fee, and quoted on the size of your team. You can move up or down a plan whenever your team changes size.
How fast do you respond?
Under an hour on average during business hours. Urgent problems jump the queue, and the Premium plan includes 24/7 cover for when something breaks at 2am.
Are you based in the UK?
Yes. You'll talk to a UK based team that speaks plain English, not a scripted overseas call centre.
Do I need to sign a long contract?
No. Plans are month to month. You stay because it's working, not because you're locked in.
Do you support Microsoft 365 and Google Workspace?
Both. We set them up, move your old email across with no downtime, and manage them day to day.
What if I already have some IT in place?
That's fine. We pick up what you've got, fix what's shaky, and fill the gaps. There's no need to rip anything out.
Do you handle cyber security?
Yes. Security patching, backups, and spam and phishing protection come as standard, with security audits on the higher plans.
Let's get your IT sorted
Book a free 15 minute call. We'll look at what you've got, point out the quick wins, and tell you straight whether we can help. No pressure, no jargon.